Privacy Policy
Last updated: October 1, 2026
This Privacy Policy applies to personal information collected by Airo Service ("Airo Service," "we," "us," or "our"). It also explains your rights and choices regarding the collection, use, and protection of your personal data.
At Airo Service, we value your privacy and are committed to protecting the personal information you share with us. This notice explains what data we collect, how we use it, how we may share it, and your choices regarding that information.
What Information We Collect
We collect personal information in a few ways. You may provide it directly when booking a service, filling out a form, signing up for updates, or contacting us. We also gather certain information automatically when you visit our website, such as your IP address, the pages you view, and how you interact with our site. In some cases, we may receive your information from trusted partners or third parties.
If you are a customer, we may collect contact details and information related to your service needs so we can schedule appointments, issue invoices, and communicate with you. If you are a job applicant, we may collect your resume, contact information, and any additional data required to process your application. When you interact with our marketing emails or website, we may track your engagement to help us improve your experience.
How We Use Your Information
We use your information to identify you, provide our services, process payments, respond to your requests, and improve our website and offerings. Your data may also help us conduct internal analysis, personalize your experience, send service-related messages or promotions, and protect our business from fraud or misuse. If legally required or necessary for a legal claim, we may use your information in support of our legal rights.
In some cases, we may use de-identified information for research or analytics, and we do not attempt to re-identify that data.
SMS/Text Messaging
By providing your phone number and submitting a request, you consent to receive calls and text messages (including via automated technology) from Airo Service about your service request, scheduling, quotes, and related updates. If you separately opt in on our website, you may also receive promotional and marketing text messages, such as seasonal offers and maintenance reminders (approximately 1–4 per year). Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and SMS/text-messaging consent are never shared, sold, or rented to any third party or affiliate. Text messaging originator opt-in data and consent are not shared with any third parties. This information is used solely to deliver the messages you requested from Airo Service.
How We Share Your Information
We may share your information with trusted service providers who help us operate our business, such as payment processors, technical support vendors, and marketing platforms — this sharing never includes mobile phone numbers or SMS/text-messaging consent, which are excluded from all sharing with third parties, affiliates and marketing platforms. We may also share information with advisors such as lawyers or accountants, and legal authorities if required by law or to protect our rights and safety. If our company is sold or merged with another, your data may be part of that transaction.
We do not sell your personal information for money. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not share mobile phone numbers or text-messaging (SMS) consent with third parties, affiliates or marketing platforms for any purpose.
Cookies, Analytics & Advertising
Our website uses cookies and similar technologies. By continuing to browse or use this website, you agree to our use of cookies and similar technologies as described in this policy. We use Google Analytics (GA4) to understand site usage, and Meta (Facebook) Pixel and similar tools to measure and improve advertising, which may allow us and third parties to show you relevant ads on other platforms. You can control cookies via your browser and opt out of interest-based ads at optout.aboutads.info.
Session recordings and heatmaps. We use Microsoft Clarity to understand how visitors use our website. Clarity collects how you interact with our pages — for example page views, clicks, taps, scrolling and mouse movement — which we may review as session replays and heatmaps to find and fix problems on our site. We configure Clarity to mask what you type into form fields. Microsoft processes this data as described in the Microsoft Privacy Statement.
Your visit history with your request. Our website remembers, in your own browser, how you arrived (for example, the search engine, ad or link that referred you) and which of our pages you viewed. If you submit a form or request an estimate, this browsing history is sent together with your request so we can understand what you need and respond better. If you do not submit a request, this history stays in your browser; you can delete it at any time by clearing this site’s data in your browser settings.
Business visitors. We may use tools that identify which companies visit our website based on the network (IP address) a visit comes from, so we can follow up with businesses interested in our commercial services.
Your Rights and Choices
You have certain rights depending on where you live. You may request to access, correct, or delete your information. You may opt out of marketing emails at any time using the unsubscribe link provided. If you prefer not to be tracked for advertising purposes, you can adjust your browser settings or disable cookies. Please note that we do not respond to Do Not Track signals.
If you submit a request regarding your data, we may ask for verification to ensure your identity. You may also authorize another person to act on your behalf where permitted by law.
How We Protect and Store Your Information
We use reasonable technical and organizational measures to safeguard your information. However, no system is entirely secure. In the event of a data breach, we will notify you as required by law. We retain personal information only for as long as needed to fulfill the purposes described in this policy, or as required for legal or business obligations.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at info@airoserviceusa.com and we will delete it.
Third-Party Links
Our website may include links to other websites not operated by Airo Service. We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies before providing any personal information.
Policy Updates
We may update this privacy policy to reflect changes in our practices or the law. If we make significant changes, we will post the updated policy on our website and note the effective date. Continued use of our services after changes means you accept the new terms.
Your Choices & Contact
To access, correct, or delete your personal information, or to opt out of marketing, contact us at info@airoserviceusa.com or (305) 846-0155.
Contact Us
Airo Service
20815 NE 16th Ave, Miami, FL 33179
Email: info@airoserviceusa.com
Phone: (305) 846-0155
Website: www.airoserviceusa.com
